ProPack - Professional Customer Communications
Complete customer communications toolbox that helps you stay connected, build trust, and grow your business with professional messaging.
Why Kansas Shops Choose ProPack
📧 Automated Communications
Keep customers informed with automated text messages, emails, and notifications throughout the repair process.
- Appointment reminders
- Service completion alerts
- Estimate notifications
- Follow-up messages
📱 Text Messaging
Send professional text messages to keep customers updated on their vehicle's status and build lasting relationships.
- Customizable message templates
- Automated scheduling
- Customer opt-in management
- Delivery confirmation
📋 Digital Estimates
Send professional digital estimates that customers can view, approve, and sign electronically from any device.
- Professional PDF estimates
- Electronic signatures
- Customer approval workflow
- Instant delivery
🏠 Local Kansas Support
Get help from our Kansas-based support team with expertise in customer communications and ProPack implementation.
- Kansas-based support team
- Customer service expertise
- Training and onboarding
- Ongoing technical support
Complete Communications Suite
💬 SMS Marketing
Send promotional messages and special offers to build customer loyalty and drive repeat business.
📧 Email Campaigns
Create and send professional email newsletters and marketing campaigns to your customer database.
📞 Automated Calls
Automated phone calls for appointment reminders and important service notifications.
📱 Mobile App
Customer mobile app for real-time updates, appointment scheduling, and service history.
🔗 Integration Ready
Seamlessly integrates with Mitchell1 shop management systems for automatic data flow.
📊 Communication Analytics
Track message delivery, customer engagement, and campaign performance metrics.